This Privacy Policy describes how Bull City Bumpers (operated by 31 Oaks, LLC, referred to as the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from bullcitybumpers.com (the "Site") or otherwise communicate with us (collectively, the "Services").
1. Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services:
- Direct Contact & Order Details: When you purchase goods, we collect your name, billing address, shipping address, email address, and phone number.
- Payment Information: Payments are processed directly through Stripe. We never store or handle raw credit card numbers or CVVs on our servers. Payment processing is governed by Stripe's Privacy Policy.
- Order & Fulfillment Data: Information about the specific bumper stickers, magnets, or apparel you order, which is transmitted to our production partner (Printify) for print-on-demand manufacturing and postal dispatch.
- Device & Usage Information: We automatically collect information about your interaction with the Site (such as IP address, browser type, referring pages, and device characteristics) to ensure site security and prevent fraud.
2. How We Use Your Personal Information
- Fulfilling Orders & Providing Services: To process payments, dispatch custom decals and apparel, manage shipping notifications, and provide customer support.
- Order Communications: Transactional order confirmations and shipping updates are dispatched securely via Brevo.
- Security & Fraud Prevention: To detect, investigate, and prevent malicious transactions or automated bot attacks on our checkout pipelines.
- Compliance & Legal Obligations: To comply with applicable laws, tax requirements, and statutory regulations.
3. Third-Party Service Providers
We do not sell your personal data. We share necessary operational data strictly with trusted service providers who enable our storefront:
- Stripe: Payment processing and secure PCI-compliant checkout.
- Printify: On-demand decal printing, apparel manufacturing, and shipping fulfillment.
- Brevo: Transactional email dispatch for purchase receipts and tracking numbers.
- Cloudflare: Secure global DNS, edge content delivery, and DDoS mitigation.
4. Cookies & Tracking Technologies
We use functional cookies to manage your active shopping cart state and checkout sessions. We do not use third-party cross-site behavioral tracking cookies. You can configure your browser to decline cookies, although doing so may impair shopping cart persistence.
5. Your Privacy Rights (GDPR & CCPA / CPRA)
Depending on your jurisdiction, you may have statutory rights regarding your personal information, including:
- Right to Know / Access: Request details regarding what personal information we hold about you.
- Right to Deletion: Request that we erase your personal data, subject to legal recordkeeping requirements.
- Right to Rectification: Request correction of inaccurate information.
- Right to Opt-Out: We do not sell personal information or engage in cross-context behavioral advertising.
To exercise any of these rights, please email us at info@bullcitybumpers.com.
6. Children's Privacy
Our Services are not directed to children under 13 (or under 16 where applicable by law), and we do not knowingly collect personal information from minors.
7. Contact Information
If you have questions about our privacy practices, please contact us at:
6 Keswick Court
Durham, NC 27713, United States
Email: info@bullcitybumpers.com
